Shipping policy
Shipping Policy
Overview
This Shipping Policy describes how orders placed through the Stromberg online store are processed and delivered.
All orders placed on this website are fulfilled by Amazon Fulfillment Services (Amazon FBA). This allows us to provide fast, reliable delivery across the United States.
By placing an order through our store, you agree to the terms outlined in this Shipping Policy.
Order Processing
Orders are typically processed within 1–2 business days after payment is confirmed.
Processing includes:
• order verification
• packaging preparation
• transfer to the fulfillment network
Orders are not processed on weekends or U.S. federal holidays.
Once your order has been processed, it will be shipped from an Amazon fulfillment center.
Shipping Methods and Delivery Times
Shipping is handled by Amazon’s logistics network and partner carriers such as:
• UPS
• FedEx
• USPS
• Amazon Logistics
Estimated delivery times within the United States:
Standard Shipping
Estimated delivery: 2–5 business days
Expedited Shipping (if available)
Estimated delivery: 1–2 business days
Delivery times are estimates and may vary depending on your location and carrier conditions.
Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
You can use this tracking number to monitor the status of your delivery directly through the carrier.
Shipping Costs
Shipping costs are calculated at checkout based on:
• shipping destination
• order weight
• shipping method selected
Promotions such as free shipping may be offered from time to time and will be clearly indicated on the website.
Shipping Locations
At this time, we ship within the United States only.
We do not currently ship to:
• P.O. Boxes in certain regions
• international addresses outside the U.S.
Future international shipping options may become available.
Delivery Issues
While we work with reliable fulfillment partners, delivery times cannot be guaranteed.
Stromberg Technologies LLC is not responsible for delays caused by:
• shipping carriers
• severe weather conditions
• customs or regulatory delays
• incorrect shipping information provided by the customer
If your order appears delayed or lost, please contact us and we will assist you in resolving the issue with the carrier.
Incorrect Address
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided and the package is returned to the fulfillment center, additional shipping fees may apply to resend the order.
Lost or Stolen Packages
If tracking indicates that a package has been delivered but you cannot locate it, please:
-
Check around your delivery location and with neighbors
-
Contact the shipping carrier
-
Contact our support team
We will do our best to assist with the investigation.
Contact
If you have questions regarding shipping or delivery, please contact us through the contact us page.
We are committed to ensuring that your order arrives as quickly and smoothly as possible.